2008 to Present
Computer Programmer/ Analyst II (Patient Accounting)
Assessed manual processes and developed automation system for account processing that interfaced with IBM mainframe of hospital billing system. Managed the migration of departmental IT resources to a centralized support service for all hardware and service support.
2007 to 2008
Comptia Security Plus
Microsoft Certified Systems Engineer (MCSE) – for Server 2003
2006 to 2008
Computer Systems Administrator II (Office of Finance)
Planned and implemented server migration for Office of Finance and its nine sub-departments while providing hardware and software support for servers utilized by the departments. Migration project budget est. $50k with $100k PC replacement.
Resolution Expert Center(REC) Agent (Team Member)
Responsible for the level 4 support for both technical and customer relations.
Cisco Technician (Project Lead)
Implementation, design, configuration and maintenance of NOC connectivity solution to 3 frame, 1 wireless, and PRI using digital modem connectivity for 1800 remote sites. Establish end user monitoring software and operational procedures in addition to standardization of documenting.
2005 to 2006
Infrastructure Technician (Team Member)
Implementation, change, and maintenance of a hosted customer service network consisting of 107 servers.
2000 to 2005
Director of IS/IT, Development & Programmer (Position Outsourced)
Responsible for design and implementation of a network to merge three primary companies while linking a total of five companies to a centralized network service. Managed the project to centralize company data using SQL server for market basket analysis, and personally supervised the development of a custom application to manage the price book for a chain of 62 convenience stores chain. Managed all daily financial and payroll reporting. Average budgets: Communication $45k/mo, IT $35k, Start-up $1.2m over 3 years.
1999 to 2000
Network Support Specialist (Sold to Paine Webber, which moved IT to NJ, elected not to move)
I was part of a team responsible for branch office network installation and support for 90 remote sites in 17 states. Managed system monitoring for remote sites and maintained all remote site documentation.
Team Lead/Network Engineer (2 to 6 person team)
Managed migration of 37 Lowe’s locations from token-ring to Ethernet topology.
Network Design Specialist
Provided network design and documentation for statewide Army National Guard network, which included 78 sites and two campuses.
System Analyst II(Team Member)
Provided support and application testing for various medical and accounting software packages. Part of migration management team that replaced 1200 PC’s in 6 region hospital chain.
1996 to 1999
IS Manager/EDP Auditor (Moved to advance IT career.)
Managed migration from Atlanta based service provider to in-house processing which included meeting specifications of state and federal guidelines. I also served as primary FDIC compliance officer for audit reporting and assurance for lending and financial reporting standards.
1989 to 1996
Owner (Dun & Bradstreet listed 1992-96) (Closed/Sold)
Owner of a computer services company that specialized in small business to large corporation for computer and networking needs. Employees peak 12, average 7. Business was closed/sold due to job offer by Greenfield Banking Company. Highest gross revenue $874k in final year.
1983 to 1989
Draftsman – CAD Draftsman Level II
Programmer – Use of Basic, RPGII, and Quick Basic in business environment for daily order processing and accounting
Electronic Repair Technician – PC and Electronic repair
Instructor – Departmental training – Account Processor Application
Instructor – Corporate Classes – Microsoft Outlook and Exchange, Report Scanner Portal application
Instructor – Community Classes – Adult learners class on Introduction to PC, Microsoft word, Microsoft Excel.
Instructor – Weakley County Vocational School – Adult learners class on Introduction to PC usage
2009 to Present
Bethel College – Pursuing Masters of Business Administration
2005 to 2006
Bethel College – Completed Bachelor of Science - Business Administration\Organizational Management
1982 to 1988
Bethel College – Attended for Bachelor of Science - Business Administration\Computer Science
PROFESSIONAL ORGANIZATIONS and GROUPS MEMBERSHIP
Member of itISM USA Group (ITIL Association)
2004 to Present
Member of Nashville Cisco Users Group
2001 to Present
Microsoft Developers Network